WOMAN THREATENS TO SUE AZMAN AIR
| An Abuja-bound female passenger has threatened to take legal action against Azman Airline for abandoning her at Lagos Airport without prior notice. The passenger who gave her name as Suzan said she was surprised when she got to the domestic wing of the Murtala Muhammed Airport in Lagos that the Azman Air flight that was to take her to Abuja had been cancelled. According to her,all efforts to get refund from Azman Air failed as she was advised to reschedule her flight for another day that is suitable for her. | |
| She said: I learnt the airline sent an email to some of the passengers, but I didn’t receive an email from it. I heard about the cancellation at the airport. I appealed to them to give me a refund, they refused. “I won’t allow this to go lightly because I already had a scheduled appointment in Abuja today. This is not the first time that the airline would do this to me, but I won’t allow this to go unnoticed.” |
| Many other passengers bill to go on the flight claimed that they were not informed of the flight cancellation by the airline, while a few others said they got information about the cancellation late Sunday night. According to a travel agent who was affected by the cancellation, Mr. Adebola Adebiyi, claimed that no fewer than five of his clients were affected by the abrupt cancellation while all efforts to get across to the customer care line of the airline proved abortive. He said, he had procured tickets for five clients who were scheduled to travel to Abuja with the 10:30am flight of Azman from Lagos about three weeks ago, but was shocked to receive an e-mail from the airline saying that the flight had been cancelled without further options. |
